Privacy Policy

1. Information We Collect

In the course of providing our service, we collect and handle the following categories of information:

• Client Information: Name, email address, phone number, business name, and service area provided during onboarding or sales communications.
• Homeowner / Lead Information: Full name, phone number, property address, homeowner status, property type, and service requirements. This information is collected by Provider during the lead qualification and appointment booking process on Client's behalf.
• Payment Information: Payment transactions are processed through Whop. We do not store credit card or banking details directly.
• Communications: Records of email, SMS, and WhatsApp exchanges between Provider and Client for service, support, and dispute resolution purposes.

2. How We Use Information

We use the information collected solely to:

• Deliver verified appointments to Client as defined in the service agreement
• Verify and qualify homeowner leads on Client's behalf
• Process billing and manage account activity through Whop
• Communicate with Client regarding appointments, disputes, and account matters
• Resolve disputes and maintain records as required by the service agreement

We do not sell, rent, or share Client or homeowner information with third parties for marketing or any purpose outside the scope of service delivery.

3. Data Sharing

Information is shared only in the following limited circumstances:

• With Client: Homeowner appointment details are delivered to Client as the core service deliverable.
• With payment processors: Whop handles all payment processing under their own privacy policy.
• With advertising platforms: Meta (Facebook/Instagram) is used to run ad campaigns on Client's behalf. Provider complies with Meta's data use policies. No personally identifiable homeowner data is shared with Meta beyond what is required for ad targeting.
• As required by law: We may disclose information if required to do so by applicable law, regulation, or legal process.

4. Data Retention

We retain Client and lead information for as long as necessary to fulfill the service and for a reasonable period thereafter to handle disputes, billing inquiries, or legal obligations. You may request deletion of your data by contacting us at admin@pperfect.online.

5. Security

We take reasonable technical and organizational measures to protect the information we hold. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or request deletion of personal data we hold about you. To exercise any such rights, contact us at admin@pperfect.online. We will respond within a reasonable timeframe.

7. Third-Party Services

Our service involves third-party platforms including Meta Ads Manager, Whop, and SMS/email delivery services. Each operates under its own privacy policy. We are not responsible for the data practices of these third parties.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be made available on our Whop product page and on this page. Continued use of our service after any update constitutes acceptance of the revised policy.

9. Contact

For any privacy-related questions or requests, contact us at:

PixelPerfect Digital
admin@pperfect.online