Terms & Conditions

1. Service Description

Provider delivers exclusive, verified appointments for home improvement and renovation contracting businesses through paid advertising, lead qualification, and booking systems. Provider covers all advertising costs. Client pays only per verified appointment delivered, as defined in the service agreement.

2. Eligibility

To use our service, you must:

• Be a licensed contractor or authorized representative of a contracting business
• Provide accurate business and service area information during onboarding
• Have the legal authority to enter into binding agreements

3. Account & Onboarding

Client must complete onboarding before campaign launch, including providing service area, trade type, and any other information requested by Provider. Provider reserves the right to decline or terminate service at its sole discretion if Client fails to meet onboarding requirements or engages in conduct that could harm Provider's platforms or reputation.

4. Fees & Billing

A one-time, non-refundable setup fee is due before campaign launch. This fee reserves Client's campaign slot and carries no expiry.

Per-appointment fees are billed upon delivery via Whop. If Client holds replacement credits, one credit is applied per appointment. Invoices unpaid within 24 hours may result in delivery being paused at Provider's discretion.

All fees are non-refundable except as expressly stated in the replacement policy outlined in the service agreement.

5. Acceptable Use

Client agrees not to:

• Misrepresent their business, service area, or trade to Provider
• Resell, redistribute, or share appointment data with unauthorized third parties
• Use Provider's service for any unlawful purpose
• Interfere with or attempt to disrupt Provider's systems, platforms, or delivery processes
• Engage in abusive, harassing, or threatening conduct toward Provider's staff

6. Client Responsibilities

Client is solely responsible for:

• Attending all confirmed appointments on time
• Maintaining all required licenses, insurance, and permits for their trade
• All representations made to homeowners and the quality of work performed
• Notifying Provider promptly of any changes to service area, availability, or trade scope

Provider is not responsible for Client's sales performance, closing rate, or project outcomes.

7. Lead Data & Client Data Use

7.1 What We Collect From Leads

In the course of generating and qualifying appointments on Client's behalf, Provider collects the following information directly from homeowners ("Leads") via online lead capture forms and booking calls:

• Full name and contact phone number
• Full property address, confirmed within Client's service area
• Property type (single-family, townhouse, condo, etc.) and homeowner status
• Type of work requested, project scope, urgency, and budget (where disclosed)
• Confirmed appointment date and time

7.2 Lead Consent

All Leads are generated through forms that include explicit consent language at the point of submission. By submitting the form, each Lead consents to being contacted by a home improvement contractor regarding their project inquiry. Provider collects and passes this data to Client solely for the purpose of fulfilling the booked appointment.

7.3 How Lead Data Is Delivered to Client

Upon booking confirmation, Lead data is delivered to Client via SMS, email, and calendar invite. Each delivery includes the Lead's name, phone number, property address, appointment date and time, and any relevant project details confirmed during the booking call.

7.4 Permitted Use of Lead Data by Client

Client may use Lead data solely to:

• Attend and fulfill the booked appointment
• Follow up with the Lead directly in connection with the specific project discussed at the appointment
• Add the Lead to Client's own CRM for ongoing business relationship management, subject to applicable law

7.5 Prohibited Use of Lead Data

Client must not:

• Sell, rent, trade, or share Lead data with any third party for any purpose
• Use Lead data to market unrelated products or services without separate consent from the Lead
• Contact Leads via automated dialing, bulk SMS, or mass email in violation of TCPA, CAN-SPAM, or other applicable law
• Retain or use Lead data after a written request for deletion from the Lead, where required by applicable law

7.6 Client's Legal Compliance Obligation

Client is solely responsible for ensuring its use of Lead data complies with all applicable federal, state, and local laws, including but not limited to the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and any applicable state privacy laws. Provider makes no representation that Lead consent obtained through its forms satisfies Client's independent legal obligations. Client agrees to indemnify Provider for any claim, fine, or liability arising from Client's non-compliant use of Lead data.

8. Intellectual Property

All systems, processes, ad creatives, forms, and delivery infrastructure developed by Provider remain the exclusive property of Provider. Client receives no license or ownership rights to Provider's systems or methodologies. Client may not reverse-engineer, copy, or replicate Provider's processes for personal or commercial use.

9. Confidentiality

Both Parties agree to keep confidential any non-public business information shared in connection with this service, including pricing, processes, and client lists. This obligation survives termination of the service relationship.

10. Disclaimer of Warranties

Provider delivers appointments on a best-efforts basis. We do not warrant any specific volume of appointments, revenue outcomes, or conversion rates. The service is provided "as is" and "as available" without warranties of any kind, express or implied, except as explicitly stated in the service agreement.

11. Limitation of Liability

To the fullest extent permitted by law, Provider's total liability to Client is limited to the replacement of appointments under the terms of the service agreement. Provider is not liable for any indirect, incidental, special, or consequential damages, including but not limited to lost profits, lost revenue, or business interruption, even if advised of the possibility of such damages.

12. Indemnification

Client agrees to indemnify, defend, and hold harmless PixelPerfect Digital, its owners, employees, and contractors from any claims, damages, losses, or liabilities arising from: (a) Client's conduct at any appointment or property; (b) Client's breach of these Terms; (c) any misrepresentation made by Client to homeowners; or (d) any violation of applicable law by Client.

13. Termination

Either Party may terminate the service relationship at any time with written notice via email, WhatsApp, or SMS. Client remains responsible for all outstanding invoices at the time of termination. Provider may suspend or terminate service immediately for non-payment, breach of these Terms, or conduct that poses a risk to Provider's platforms or reputation.

14. Modifications to Terms

Provider reserves the right to update these Terms at any time. Updated Terms will be communicated to Client via email or through Provider's Whop product page. Continued use of the service after notice of changes constitutes acceptance of the revised Terms.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Wyoming, United States. Any dispute arising from these Terms shall be resolved by binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association (AAA), seated in Laramie County, Wyoming. Each Party waives any right to a jury trial.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

17. Entire Agreement

These Terms, together with the Pay-Per-Appointment Agreement and Privacy Policy, constitute the entire agreement between the Parties regarding the subject matter herein and supersede all prior communications and agreements.

18. Contact

For questions about these Terms, contact us at:

PixelPerfect Digital
admin@pperfect.online